Privacy Policy

AstroServe Co., Ltd. (the "Company") promotes the protection of personal information by setting forth this Privacy Policy as stipulated in the sections below, establishing a framework for protecting personal information, and ensuring that all employees are aware of the importance of protecting personal information and thoroughly implement the required measures.

Management of Personal Information

The Company will manage personal information in strict compliance with this policy to ensure that the personal information of customers is accurate and up to date and to prevent unauthorized access, loss, damage, alteration, or leakage of such information. To this end, the Company will maintain security systems, develop and improve a management system, provide thorough employee training, and take other necessary precautions.

Purpose of Use for Personal Information

The Company will use the personal information provided by the customer to send e-mails and other materials for communications from the Company, information about services, and responses to customer inquiries.

Prohibition of Disclosure and Provision to Third Parties

The Company will appropriately manage personal information received from the customer and will not disclose such information to any third party except in the following cases:
- When the customer has consented
- When the customer's personal information must be disclosed to a contractor handling work for the Company in order to provide a service requested by the customer
- When the Company is required to disclose the information based on laws and regulations

Security Measures for Personal Information

The Company takes thorough security measures to ensure the accuracy and safety of personal information.

Inquiries of the Person in Question

If the customer inquires about or requests the correction, deletion, etc. of their personal information, the Company will respond upon confirming the identity of the customer making the request.

Compliance and Review of Laws, Regulations, and Standards

The Company will comply with the applicable Japanese laws, regulations, and standards governing the personal information in the possession of the Company and will review this Policy as necessary for improvements.


For inquiries concerning the Company's handling of personal information, please contact the address below.
AstroServe Co., Ltd.
3F Namba-Nishijima Bldg, 3-1-13 Namba-Naka, Naniwa-ku, Osaka 556-0011
Phone: 06-6632-7720, Fax: 06-6632-7725